Service

You can reach our hotline for service or in case of failure in Balingen during our business hours from 08:00 am to 04:30 pm, phone number +49 7433 996599 – 99.

We try to help you as soon as possible or connect you to one of our specialists. You can also send us an email about your concern to service@goldfuss-engineering.com.

Goldfuss offers individual maintenance packages for your plants. We coordinate the applicable contracts with our customers exactly according to their requirements, locations and plants. We offer the categories BASIC, SILVER and GOLD. The following services are specified in the packages:

• Availability of telephone support
• Reaction time for services at site
• Maintenance intervals with plant checks
• Remote maintenance and augmented reality access
• Spare part service

To keep costs of operation on a low level, to prolong operational lifetime or check the safety equipment, we recommend regular maintenance measures. Refurbishing and modernization could also be effective for older plants.

We offer different services in this field and create concepts for your machines.

Goldfuss offers trainings for the optimum operation of your plants for operators and maintainers. Failure prevention and effective self-help are basic for customers to keep the availability of their automated systems on a high level.

The trainings at site can also be offered as repeated trainings and instructions for new employees.